Loading... Please wait...




Returns

Return Policy: To return unopened damaged merchandise for exchange, you must obtain an RA#(Returns Authorization). This should be requested with us within 5 days of receiving merchandise. Simply email us at designwithvinyl@gmail.com or call 805-279-4449. After that, customers will have an additional 5 days to return damage merchandise. This is a total of 10 days from the original date the merchandise was received. We will not accept merchandise without a RA# or if it arrives outside the 10 day grace period. Please use a courier with a tracking number system, Design With Vinyl will not be responsible if your returns are lost in the mail. You should expect to receive your refund within four weeks of giving your package to the return however in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper(5-10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5-10 business days). Returns are NOT available for Design With Vinyl products which have already been applied. If, however, a letter or two has been damaged during application, we will send the replacement letter(s) at no charge. (If the damage was caused by negligence on your part, we reserve the right to bill you for shipping.)